Build a Full-Cycle Billing Team
Vivaro connects small and mid-sized businesses with dedicated remote billing specialists in El Salvador. Keep your invoicing on time, follows up on overdue balances, and keep payments coming in.ย whether in home services, legal or any other client-billing industry,ย ourย specialists free up your time so you can focus on running your business.
Real People. Real Talent. Really Part of Your Team.
Stop Losing Revenue to Unpaid Invoices
Growing businesses lose money every day billing falls behind. When invoices go out late, follow-ups don’t happen, and payments slip through the cracks, cash flow takes the hit.
When billing falls behind, businesses experience:
Late invoices
Services get completed, but invoices go out days later. Vendors are still waiting to get payed.
Partial Payments Ignored
Partial payments come in and balance-due invoices never get sent.
Aging Balances
No one is following up on outstanding payments until it’s too late.
Owner Doing Billing
The owner or office manager is handling billing on top of everything else.
What A Remote Billing Specialist does?
At Vivaro, we understand how critical billing is for the financial health of a growing business. We match you with billing professionals carefully hand-selected for accuracy, accountability, and hands-on experience with the full cycle from invoice to payment. Our specialists keep your accounts current and your cash flow predictable.
They can support your business with:
Invoice Generation and Work Verification
- Confirm job or engagement completion with your team before invoicing
- Match invoices to the correct job, customer, and pricing
- Send invoices the same day a job is marked complete
- Flag any job completed but not yet billed
Accounts Receivable and Aging Reports
- Track every open account individually, not in batches
- Flag overdue balances at 15, 30, and 60 days past due
- Send a clear weekly summary of what’s outstanding and who owes it
- Escalate accounts that go unpaid past your set threshold
- Keep billing records consistent with what’s logged in your system
- Work inside the platform your team already uses, no separate system to manage
Partial Payment Reconciliation
- Match incoming partial payments to the correct invoice
- Send a balance-due notice for the remaining amount
- Keep payment records accurate so nothing sits unmatched
- Flag discrepancies between what was paid and what was billed
Client Billing Communication
- Answer billing questions directly with the customer, not through you
- Explain charges and resolve disputes professionally
- Communicate in English or Spanish depending on the client
Profile of a Vivaro Billing Specialist
Maria Lopez
Experience: +2 years
Skills: Invoicing, accounts receivable, payment reconciliation, billing.ย
Profile Highlights
โ Bilingual โ Fluent in written and verbal Englishย
๐ฏ Accuracy and accountability โ Vetted for attention to detail and experience with accounts payable, invoicing, and accounts receivable workflows
๐ Reconciliation skills โ Matches partial payments to the correct invoice and clears discrepancies without back and forth
๐ต Collections follow-Through โ Tracks aging balances and follows up on overdue accounts on a consistent schedule
๐ Time Zone Alignedย โ Works your hours from El Salvador, so billing happens in real time.
Other Industries We Support
Vivaro’s billing specialists are trained across multiple industries, including:
Other Roles You Can Hire
As your business scales,ย Vivaroย can supportย additionalย operational roles:ย
Dispatcher
Experience: Invoice processing, payment follow-up, estimate tracking, job record management, office coordination.
Skills: Billing software, CRM systems, Microsoft Office, file organization, attention to detail.
Billing Specialist
Experience: Invoice processing, payment follow-up, estimate tracking, job record management, office coordination.
Skills: Document management, CRM systems, Microsoft Office, billing software, organization.
Lead Generation Specialist
Experience: Outbound outreach, quote follow-up, missed call recovery, customer reactivation, pipeline management.
Skills: CRM data entry, communication scripts, lead tracking, scheduling support, conversion follow-through.
Dispatcher
Language: English, Spanish
About the role:
Vivaro Dispatchers manage high-volume inbound calls, book service appointments, and coordinate technician schedules in real time. They keep your calendar up to date and your crew moving. They handle urgent service requests with calm and precision, follow up on pending jobs, and ensure no call goes unanswered. From appointment scheduling to end-of-day follow-ups, they keep your operation running without gaps.
Strengths: Multitasking under pressure, clear phone communication, CRM proficiency, scheduling accuracy, dispatch coordination.
ย ย
Billing Specialist
Language: English, Spanish
About the role:
Vivaro Billing specialists process invoices, track payments, follow up on balances, and maintain accurate job records inside your billing and CRM systems. Familiar with the fast pace of Garage Door business operations, they manage estimate tracking, file organization, and customer billing communication with consistency and attention to detail.
ย Remote Lead Generation Specialist
Language: English, Spanish
About the role:
Lead generation specialists convert inbound leads into booked jobs. They track every inquiry, log outreach activity, and move prospects through your pipeline with consistent, professional communication. Working with your CRM (ServiceTitan, House Call Pro, among others), they re-engage past customers, follow up on missed calls, and reach out to warm leads on time. They support your sales process without requiring you to manage it, giving your team a reliable system for turning inbound volume into scheduled appointments.
Why Growing Businesses Choose Vivaro's Billing Specialists?
Business administration and accounting are among the most studied and valued careers in El Salvador, which means you get billing specialists with real formal training, not just on-the-job exposure. A dedicated remote billing specialist through Vivaro is more cost-effective than a local hire, with lower turnover and the consistency that comes with itโwithout compromising on quality. Our specialists work with your existing software and workflows, and in your time zone.
Dedicated office space
Your Remote Billing Specialist works from Vivaro’s offices in El Salvador โ ensuring a professional infrastructure, dedicated workspace, HR, and IT support from day one.
Bilingual professionals
Fluent in English, with Spanish available, so language is never a barrier with clients or vendors. No accent barrier, no communication gaps.
We handle everything
Your monthly rate covers payroll, PTO, taxes, compliance, legal benefits, onboarding, and dedicated office space. No hidden fees, no HR overhead.
Tailored recruiting for your firm
We go beyond matching resumes to job posts. Every search starts with your business, workflow, team culture, and the way your firm operates โ so you get someone who fits from day one. Our refined process delivers top-tier candidates quickly
Getting Started is Simple
Build Your Remote Billing Specialist Without The Upfront Risk.
You only pay when your new hire starts working.
Frequently Asked Questions About Hiring Remote Billing Specialists
What does a remote billing specialist do for my business?
They manage the full billing cycle: sending invoices after work is completed, following up on outstanding balances, reconciling partial payments, and coordinating with your team on billing status. They work inside your existing tools and software, so nothing falls through the cracks.
Why hire from El Salvador specifically?
El Salvador offers a unique combination of bilingual talent, U.S. time zone alignment, and a workforce with years of experience supporting American businesses. Through Vivaro, you gain a dedicated remote billing specialist who becomes part of your team, backed by ongoing recruiting and HR support for long-term success.ย Billing work is also a valued, long-term career path amongst our candidates โ which means lower turnover and a higher level of commitment to your business.
Can a remote billing specialist work with my existing software?
Yes. Our professionals are experienced in learning and working with the software your business already uses, including CRM, accounting, scheduling, and payment platforms commonly used by garage door companies.
Is this a good fit for my growing business?
Absolutely. Whether you’re growing your first office team or expanding operations, Vivaro’s model is built for companies that have strong demand but can’t absorb the cost of hiring local administrative staff or constant turnover. A dedicated billing specialist stabilizes your back office without adding overhead.
Will the billing specialist work exclusively for my business?
Yes. Your billing specialist becomes a dedicated member of your team, working full-time and focusing exclusively on your business and processes, and in your time-zone.
How long does it take to hire a Billing Specialist through Vivaro?
Most companies are matched with qualified candidates within days. We present pre-vetted candidates for you to choose from, and after that we manage HR, payroll, and ongoing support from day one โ so you can onboard quickly without the delays of local hiring.
How do you ensure data security and confidentiality?
We follow professional hiring and onboarding processes designed to protect your business information. Your remote team member works under your company’s policies and confidentiality requirements.ย
How is Vivaro different from a traditional outsourcing company?
Unlike traditional outsourcing, we provide dedicated professionals who integrate into your team and work exclusively for your business. We also provide ongoing HR support to help with long-term retention and employee success.