Nearshore Staffing for Employment and Laborย Law Firmsย
Build a reliable remote support team for your employment and labor practice with bilingual professionals trained to support intake, case documentation, and client communication, chosen for judgment and confidentiality as much as experience.ย
Real People. Real Talent. Really Part of Your Team.
Can Your Intake Keep Up With Every New Complaint?
An EEOC charge or a wage claim comes with a filing window thatย doesn’tย move. A missed intake call can mean a claim your firm never even hears about. Vivaro helps employment and labor firms build remote teams that keep cases moving.
Firms Vivaro Supports
Growing Solo Practices
Building a practice without the cost of a local hire.
High-Volume Intake
Firms fielding frequent complaints that need fast, consistent intake and screening.
Multi-Claim Caseloads
Firms managing several wage and discrimination claims at the same time.
Employer-Side Compliance Work
Practices supporting employer clients through audits, policy review, and compliance questions.
How Vivaro Supports Employment and Labor Law Firms
Intake & Case Screening
New client calls and complaints get answered, screened, and routed the same day.
- Screening new client inquiries, gathering initial case details, and routing consultations to the right attorney
- Logging incoming complaints and flagging time-sensitive matters
- Following up with prospective clients to keep intake moving
Case & Deadline Tracking
Filing windows, claim deadlines, and documentation stay tracked so nothing is missed.
- Monitoring filing deadlines and statute of limitations windows
- Organizing case files, pleadings, and supporting documentation
- Maintaining updated records as cases move through each stage
Client & Employer Communication
Claimants and employer clients get timely updates without pulling attorneys off casework.
- Sending status updates and following up on pending documentation
- Managing incoming inquiries and routing urgent matters to the attorney
- Logging all correspondence to keep the case record complete
Billing & Admin Support
Invoicing, retainer tracking, and day-to-day admin stay consistent behind the scenes.
- Processing invoices, retainer balances, and outstanding payments
- Following up on overdue accounts and preparing billing summaries
- Handling routine correspondence and administrative tasks
- Maintaining organized records for billing and case documentation
Built for growing firms that need legal support that works independently and frees up their time.
Why Nearshore Staffing Works for Employment and Labor Law Firms
Employment and labor firms need support that stays organized under strict filing windows and a steady flow of new claims. Vivaro gives firms access to bilingual professionals who work in U.S.-aligned time zones and support day-to-day operations without the overhead of adding every role locally.
We look past the resume for candidates who treat a filing window like it’s non-negotiable. Aside from technical experience, we evaluate how they stay organized, communicate, solve problems independently, and take ownership of their responsibilities, delivering results with minimal oversight. Claim details and employee records stay protected under the same confidentiality standards your firm already follows.
Our team members work onsite from our offices in El Salvador, supporting U.S.-based firms in full-time roles focused on stability and professional growth. That means real continuityโand a team member who grows with your practice.
Hear it from our Management Team
Dominique Lee, President
We don’t think of ourselves as a staffing vendor, but as a long-term hiring partner. Our recruiting, HR, and client success teams stay involved after placement through onboarding, check-ins, and reviews.
Kirsty Doig, Director of Client Relations
We evaluate candidates for more than experience alone. We look for soft skills like problem-solving, accountability, and professionalism, so they work with minimal oversight.
Laura Chico, Director of Human Resources
Once someone is placed, we stay close to both the firm and the employee to make sure expectations stay aligned, communication stays strong, and the relationship stays productive over the long term.
Roles We Place for Real Employment and Labor Law Firms
Legal Assistant
Keeps case files, scheduling, and documentation organized so the back office runs smoothly as your caseload grows.
Legal Intake Specialist
Answers every inquiry and manages intake so no potential client is lost to a missed callback.
Executive Assistant
Supports attorneys directly with calendars, correspondence, and day-to-day priorities, so nothing important falls through the cracks.
How It Works
We learn how your firm works and recruit candidates around your needs. We support onboarding, payroll, compliance, and long-term support so your team is set up for success. Every hire is vetted against your requirements, with the judgment and discretion an employment practice depends on.
We learn about your workflow, priorities, and the type of support your firm needs most.
Our team recruits and screens remote professionals aligned to your role requirements.
You meet candidates and choose who best fits your firm.
We support onboarding, payroll, compliance, and long-term employment support, staying involved after day one so your team is set up for success.ย
Frequently Asked Questions About Hiring Remote Teams
What roles can Vivaro place for employment and labor law firms?
We support roles such as legal intake specialists, legal assistants, case managers, receptionists, billing coordinators, executive assistants, and more.ย Whether you need a single hire or a full legal support team, we can build it around your workflow.
Can you help with high-volume intake for employee complaints?
Yes. Fast, consistent intake and screeningย isย one of the most valuable areas for firms fielding a steady flow of new claims.ย
Can remote staff track EEOC and wage claim filing deadlines?
ย Yes. Legal assistants and case managers help track filing windows and claimย deadlinesย so nothing gets missed as multiple cases move at once.ย
Why hire from El Salvador specifically?
El Salvador offers a highly educated, English-proficient workforce familiar with U.S. business environments. Strong talent combined with nearshore cost efficiency makes it a practical location for remote legal support built around your employment practice.
How is this different from hiring a freelancer?
Freelancers rotate and rarely learn your lenders, forms, or process. We recruit long-term team members matched to your practice, so your team member becomes a consistent part of how your firm works.
Does your remote staff work U.S. business hours?
Our nearshore model is built for collaboration with U.S.-based firms through time-zone alignment and real-time communication.
Can Vivaro help if I need multiple hires at once?
Absolutely. Vivaro supports both individual hires and multi-assistant scaling, helping law firms grow their legal support teams efficiently and consistently as demand increases.
Build a Stronger Support Team For Your Employment and Labor Law Firm
If your attorneys and staff are overloaded with intake, deadlines, or client communication, we can help you build a reliable remote team tailored to your firm.