Build a high Converting intake team without the hiring headache
Hire a remote Legal Intake Specialist who responds instantly, qualify every lead, and turn inquiries into signed cases. We connect small and mid-sized U.S. law firms with bilingual, full-time remote legal intake specialists who work in your time zone.
Real People. Real Talent. Really Part of Your Team.
How many qualified leads are you losing before you even speak to them?
Legal intake specialists are responsible for the initial touch point with potential clients for law firms. When intake is handled well, firms respond faster, capture better information, and convert more leads into signed clients. When it breaks down, opportunities are lost before they ever reach your attorneys
Signs Your Intake Process Is Holding Your Firm Back
Missed opportunities
High value prospects calling in but never reaching your team or dropping off before completing intake
Slow response times
Leads sitting too long without follow up while faster firms secure the consultation first
Inconsistent qualification
Unclear screening leading to low quality cases taking up time and strong cases slipping through
Disconnected client experience
Prospects repeating information or receiving uneven communication that weakens trust
What can a remote legal intake specialist do?
Our legal intake specialists in El Salvador are bilingual English-speaking professionals carefully hand-picked for their competencies, skills, attention to detail, and ability to handle sensitive documents. They are responsible for weeding through high volumes of inbound calls and customer inquiries to determine the best possible cases both financially and culturally for the firm.
They can support your team with:
Client intake and data capture
- Client screening
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Complete detailed intake forms with accuracy
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Collect key case facts, timelines, and supporting information
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Enter data directly in your CRM or case management system
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Collect key case facts, timelines, and supporting information
Lead response and call handling
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Answer inbound calls, texts, and web inquiries in real time
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Route urgent or high-value leads appropriately
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Create a professional and empathetic first impression on every interaction
- Client scheduling and customer service
Lead qualification and screening
- CRM data input
- Qualify prospects based on your firm’s case criteria
- Ask the right questions to identify strong opportunities
- Filter out unqualified leads for attorneys
Profile of a remote legal intake specialist from Vivaro
Our legal intake specialist bring hands-on client communication, sales, and operations experience. They educate potential clients on the benefits of meeting with your attorneys, and qualify and convert leads on your behalf. Salvadorans excel at legal intake because of their extensive professional background in customer service fields. Our Legal Intakes work full-time from our physical office in El Salvador to foster a professional work environment and long-term stability.
Sergio Gomez
Experience: +2 years
Skills:
Client intake, sales, project management, diverse CRM
Profile Highlights
Practice areas we support
Our legal admin assistants have supported U.S. firms across these practice areas:
Other legal roles you can hire
Our legal professionals have experience supporting growing U.S. law firms across multiple practice areas. Whether you need paralegals, legal intakes, legal admin assistants , legal executive assistants or document preparers, we can help you build a team that fits your firm’s needs. We align each role with your long-term goals.
Legal intake specialist
Experience: High-volume calls, follow-up management, client onboarding, case communication, issue triage and escalation.
Skills: Case documentation, active listening, proficiency in CRMs and Microsoft Office Suite.
Legal administrative assistant
Experience: Billing support, calendar management, file organization, court filing, office coordination.
Skills: Document management, CRM systems, Microsoft Office, billing software, organization.
Paralegal
Experience: U.S. e-filing systems, corporate law assistance, business attorney support, bachelor’s in law.
Skills: Legal document drafting and redlining, project management, legal calendaring, attorney correspondence.
Experience: Calendar management, scheduling, client communication, travel planning, meeting support.
Skills: Organization, communication, multitasking, Microsoft Office proficiency, problem-solving.
Legal Intake Specialist
Legal intake specialists are the initial touch point between potential clients and your firm. They handle high-volume inbound and outbound calls with professionalism and empathy, manage client screening, CRM data input, and scheduling. They sift through inquiries to identify the cases that fit your firm. Trained to communicate clearly on processes and timelines while staying within scope, they support a consistent client experience from the first call onward, document client interactions, and escalate urgent matters to your legal team, freeing your attorneys to concentrate on billable work.
Legal administrative assistant
The Legal Administrative Assistant supports a law firm’s daily operations by handling client correspondence, organizing case files, and coordinating attorney calendars. This role manages billing support, court filings, and follow-ups so your team stays organized and on schedule. Trained to handle confidential information with discretion, they keep the firm running smoothly behind the scenes.
Paralegal
This role drafts, formats, and proofreads corporate and transactional documents, manages U.S. e-filing and document organization, coordinates complex calendars and legal deadlines, and supports attorneys with email correspondence and special projects. Working under attorney supervision and within professional scope, they help legal teams manage multiple priorities and move complex matters forward with accuracy, organization, and pace.
Legal executive assistant
Legal executive assistants support attorneys and legal leadership teams with scheduling, communication, document preparation, and day-to-day operational coordination. They manage calendars, meetings, records, reports, executive correspondence, and administrative workflows that help law firms stay organized and responsive. From coordinating priorities and handling confidential information to supporting projects and internal communication, they help attorneys stay focused on client work and firm operations moving efficiently.
Why law firms choose Vivaro's legal intake specialist?
Law firms choose Vivaro because they need more than coverage. Our legal intake specialists bring real professional experience, accuracy, understanding of confidentiality, and consistency in a law firm environment.
On-site, not remote from home
Your legal admin works from Vivaro’s offices in El Salvador — ensuring a professional infrastructure, dedicated workspace, HR, and IT support from day one.
Bilingual professionals
Fluent in English, with Spanish available for firms serving bilingual or Spanish-speaking client populations. No accent barrier, no communication gaps.
We handle everything
Your monthly rate covers payroll, PTO, taxes, compliance, legal benefits, onboarding, and dedicated office space. No hidden fees, no HR overhead.
Tailored recruiting for your firm
We go beyond matching resumes to job posts. Every search starts with your practice area, workflow, team culture, and the way your firm operates — so you get someone who fits from day one.
Getting Started is Simple
Build your legal team without the upfront risk.
You only pay when your new hire starts working.
Frequently asked questions about hiring remote legal intake specialists
What is a remote legal intake specialist?
A remote legal intake specialist is a traineed professional who manages the initial client intake process for U.S. law firms from a nearshore office. At Vivaro, our remote legal intake specialists are bilingual professionals based in El Salvador who work full-time during U.S. business hours. They handle first client interactions, screen and qualify leads, gather essential case details, schedule consultations, and ensure a seamless onboarding experience. By serving as the first point of contact, they help convert inquiries into retained clients while reducing administrative workload without the traditional overhead of in-house hiring.
What are the benefits to my law firm?
Vivaro helps small and growing law firms capture more clients and scale efficiently with dedicated remote legal intake specialists. They ensure every lead is answered, qualified, and scheduled, improving conversion rates and client experience. By handling intake and follow ups, they free attorneys to focus on billable work. Vivaro also manages recruiting, hiring, and HR, giving you a high performing intake function without the traditional high overhead.
How quickly can I hire a candidate?
Will my legal intake be working in my time zone?
Yes. Vivaro’s virtual legal assistants work full-time (40 hours per week) during U.S. business hours, ensuring real-time communication and smooth collaboration with your legal team.