A Legal Intake Specialist is the cornerstone of a successful client experience for any law firm. More than just answering phones, they are the vital first impression, the empathetic listener, and the efficient gatherer of crucial information. Think of them as the welcoming front door to your legal services, ensuring potential clients feel immediately heard, understood, and supported. Finding the right Legal Intake Specialist means securing someone who can build instant rapport, expertly assess initial needs, and seamlessly guide inquiries towards becoming valued clients. Their role is fundamental in setting the stage for strong attorney-client relationships and driving your firm’s growth.

At Vivaro, we understand that the intake process is pivotal in setting the tone for the attorney-client relationship. Our comprehensive recruitment process focuses on identifying candidates who excel at creating a positive initial experience while also understanding the direct link between effective intake and client acquisition. We provide you with access to professionals who are skilled in building trust, providing informative support, and possess the ability to guide potential clients towards retaining your firm’s services, ultimately impacting your bottom line.