Your Partner In Hiring Exceptional Legal Intake Specialists
Stop struggling to find the right fit. We specialize in recruiting and hiring Legal Intake Specialists who are more than just phone answerers. We identify candidates with the crucial skills to build rapport, demonstrate empathy, and expertly manage initial client interactions. Our process focuses on sourcing individuals who can effectively gather vital information, assess client needs, and seamlessly integrate with your legal team, ensuring a positive first impression that leads to increased client acquisition.
What is a legal intake specialist?
A Legal Intake Specialist is the cornerstone of a successful client experience for any law firm. More than just answering phones, they are the vital first impression, the empathetic listener, and the efficient gatherer of crucial information. Think of them as the welcoming front door to your legal services, ensuring potential clients feel immediately heard, understood, and supported. Finding the right Legal Intake Specialist means securing someone who can build instant rapport, expertly assess initial needs, and seamlessly guide inquiries towards becoming valued clients. Their role is fundamental in setting the stage for strong attorney-client relationships and driving your firm’s growth.
Our Commitment to Your Firm’s Success
Strong Communication & Active Listening
Our specialists excel at making clients feel heard and understood, asking the right questions, and gathering crucial details with empathy and professionalism.
Emotional Intelligence & Patience
Legal matters can be stressful—our team knows how to navigate sensitive conversations with compassion and reassurance, building trust from the first call.
Seamless Appointment Scheduling:
Coordinating between potential clients and your attorneys is handled smoothly, optimizing everyone’s time and ensuring prompt consultations.
Attention to Detail & Critical Thinking
Every case is unique. Our specialists quickly assess client needs, accurately document case details, and identify key information to ensure smooth handoffs to attorneys.
Why Choose Our Legal Intake Specialists?
At Vivaro, we understand that the intake process is pivotal in building trust and setting the tone for the attorney-client relationship. Our comprehensive recruitment process focuses on identifying candidates who excel at creating a positive initial experience while also understanding the direct link between effective intake and client acquisition. We provide you with access to professionals who are skilled in building trust, providing informative support, and possess the ability to guide potential clients towards retaining your firm’s services, ultimately impacting your bottom line.
Meet a Few of our Legal Intake Specialists