Legal Services: Employment and Labor Law
Build a reliable remote support team for your employment and labor practice with bilingual professionals trained to support intake, case documentation, and client communication, chosen for judgment and confidentiality as much as experience.
We understand the problem
An EEOC charge or a wage claim comes with a filing window that doesn’t move. A missed intake call can mean a claim your firm never even hears about. Vivaro helps employment and labor firms build remote teams that keep cases moving.
Building a practice without the cost of a local hire
Frequent complaints that need fast, consistent intake and screening
Several wage and discrimination claims moving at the same time
Employer clients needing support through audits, policy review, and compliance questions
Filing windows and statute of limitations deadlines to monitor
Attorneys pulled off casework for routine client updates
How Vivaro helps
New client calls and complaints get answered, screened, and routed the same day. Screening new client inquiries, gathering initial case details, and routing consultations to the right attorney. Logging incoming complaints and flagging time-sensitive matters. Following up with prospective clients to keep intake moving.
Filing windows, claim deadlines, and documentation stay tracked so nothing is missed. Monitoring filing deadlines and statute of limitations windows. Organizing case files, pleadings, and supporting documentation. Maintaining updated records as cases move through each stage.
Claimants and employer clients get timely updates without pulling attorneys off casework. Sending status updates and following up on pending documentation. Managing incoming inquiries and routing urgent matters to the attorney. Logging all correspondence to keep the case record complete.
Invoicing, retainer tracking, and day-to-day admin stay consistent behind the scenes. Processing invoices, retainer balances, and outstanding payments. Following up on overdue accounts and preparing billing summaries. Handling routine correspondence and administrative tasks.
Dependable professionals, integrated into your team.
Answers inquiries and manages intake so potential clients aren’t lost to a missed callback.
Key responsibilities
Keeps case files, scheduling, and documentation organized so the back office runs smoothly as your caseload grows.
Key responsibilities
Tracks deadlines, follow-ups, and case status updates so nothing gets missed as multiple cases move at once.
Key responsibilities
Supports attorneys directly with calendars, correspondence, and day-to-day priorities, so nothing important falls through the cracks.
Key responsibilities
We also support firms with roles such as receptionists and billing coordinators. Don’t see the role you’re looking for? Let’s talk.
Why nearshore
Employment and labor firms need support that stays organized under strict filing windows and a steady flow of new claims. Vivaro gives firms access to bilingual professionals who work in U.S.-aligned time zones and support day-to-day operations without the overhead of adding every role locally.
We look past the resume for candidates who treat a filing window like it’s non-negotiable. Aside from technical experience, we evaluate how they stay organized, communicate, solve problems independently, and take ownership of their responsibilities. Claim details and employee records stay protected under the same confidentiality standards your firm already follows.
Our team members work onsite from our offices in El Salvador, supporting U.S.-based firms in full-time roles focused on stability and professional growth. That means real continuity, and a team member who grows with your practice.
Frequently Asked Questions
Don’t see your question? Talk with our team.
We support roles such as legal intake specialists, legal assistants, case managers, receptionists, billing coordinators, executive assistants, and more. Whether you need a single hire or a full legal support team, we can build it around your workflow.
Yes. Fast, consistent intake and screening is one of the most valuable areas for firms fielding a steady flow of new claims.
Yes. Legal assistants and case managers help track filing windows and claim deadlines so nothing gets missed as multiple cases move at once.
El Salvador offers a highly educated, English-proficient workforce familiar with U.S. business environments. Strong talent combined with nearshore cost efficiency makes it a practical location for remote legal support.
Freelancers rotate and rarely learn your process. We recruit long-term team members matched to your practice, so your team member becomes a consistent part of how your firm runs.
Our nearshore model is built for collaboration with U.S.-based firms through time-zone alignment and real-time communication.
Yes. Vivaro supports both individual hires and multi-hire scaling, helping law firms grow their legal support teams efficiently and consistently as demand increases.
If your attorneys and staff are overloaded with intake, deadlines, or client communication, we can help you build a reliable remote team tailored to your firm.
No obligation. Just a conversation.
