Intake & Client Screening
New client calls and inquiries get answered, screened, and routed the same day. Gathering initial case details and conflict checks. Logging inquiries and following up with prospective clients. Routing urgent matters to the right attorney immediately.
Case files, court documents, and deadlines stay organized as caseloads grow. Preparing and organizing pleadings, motions, and discovery documents. Tracking filing deadlines and court-ordered timelines. Maintaining case files so nothing gets missed mid-litigation.
Scheduling & Court Coordination
Hearing dates, mediation sessions, and consultations get scheduled and confirmed without back and forth. Managing attorney calendars and client appointments. Sending reminders and confirmations to all parties. Updating case management systems with scheduling changes.
Billing & Administrative Support
Invoicing, retainer tracking, and day-to-day admin work stay consistent behind the scenes. Processing invoices and tracking retainer balances. Following up on outstanding payments. Handling correspondence and routine administrative tasks.